Frequently Asked Questions.

We deliver your complete custom itinerary within 24 hours of receiving your brief. For urgent requests, WhatsApp us — we often turn around in under 3 hours during business hours.

Creating your initial itinerary is completely free. You only pay when you confirm a booking. We make our fees transparent upfront — no hidden charges, ever.

Just the basics: destination, travel dates, number of travellers, and a rough budget. The more context you give us about your travel style and interests, the better we can tailor your trip.

Absolutely. Your first draft is just a starting point. We refine it based on your feedback until it feels exactly right. Most clients go through 2–3 rounds of adjustments.

Once you are happy with the itinerary, we send you a detailed booking confirmation and payment link. We typically require a 30% deposit to secure bookings, with the balance due 30 days before travel.

We accept bank transfers, UPI, credit/debit cards, and international wire transfers. All payments are processed securely.

Cancellation policies vary by hotel and destination. We always communicate these clearly before booking. We recommend travel insurance for protection against unexpected cancellations.

Yes. We provide complete document checklists tailored to your occupation and the specific consulate requirements. We review your documents before submission and guide you through the entire process.

It depends on the destination. For most countries, we recommend applying 4–6 weeks before travel. For complex visas like New Zealand or Canada, 8–10 weeks. We will advise based on your specific destination.

Visa assistance is included when you book a trip through us. For standalone visa support, we charge a small service fee depending on the complexity.

24/7 WhatsApp support throughout your trip. One message and we handle anything — a missed flight, hotel upgrade request, restaurant reservation, or any emergency. You are never alone.

We have relationships with local partners in every destination. If there is a genuine emergency, we can often solve things faster than any travel insurance hotline. Just call or WhatsApp us.

We provide a beautiful digital itinerary document with everything — hotel contacts, booking confirmations, transport details, maps, emergency numbers, and local tips. Accessible offline on your phone.